360Learning — Platform Overview

What It Is

360Learning is a collaborative learning platform built on the premise that the best training content comes from subject matter experts (SMEs) within an organization — not from central L&D teams alone. Its defining feature is a peer authoring model where employees can create, flag, update, and rate courses, keeping organizational knowledge current. The platform combines LMS functionality with collaborative authoring, skills management, and peer coaching.

Note on naming: The platform is officially written "360Learning" (one word). The informal reference "360 Degree Learning" refers to the same product.

Maintainer

360Learning SAS — Founded 2013 in Paris, France by Nicolas Hernandez (CEO), Guillaume Alary, and Sebastien Mignot. Headquarters in Paris with a significant New York office. Privately held; raised a $200 million Series B in 2021 (led by SoftBank Vision Fund 2), bringing total funding to approximately $240 million.

Target Market

• Mid-market to enterprise companies (typically 100–5,000+ employees)
• Corporate L&D and HR teams across technology, professional services, retail, and manufacturing
• Strong home market in France and Europe; active expansion in North America
• Not primarily targeted at Higher Ed or K-12

Deployment Model

• Pure SaaS: Cloud-hosted only; no self-hosted option
• Browser-based access plus iOS and Android mobile apps

Key Differentiating Features

• Collaborative Learning Engine: The platform's defining feature — learners and SMEs author courses directly inside 360Learning. Any employee can become a course creator, enabling organizations to capture institutional knowledge at scale without L&D bottlenecks.
• Reaction-Based Feedback Loop: Learners can flag courses as outdated, confusing, or irrelevant with a single click. Course owners receive automated notifications and are prompted to update content — a self-healing content freshness mechanism.
• Integrated Authoring Tool: Built-in course creation with video, quizzes, SCORM import, and screen recording; no external authoring tool required
• Learning Path Automation: Automated assignment of learning paths based on role, team, onboarding stage, or assessed skills gaps
• Skills Framework: Skills mapping linking courses to competency frameworks with individual and team-level gap analysis
• Coaching & Mentoring Modules: Structured peer coaching with session scheduling, goal tracking, and feedback loops
• AI-Powered Course Creation: AI-assisted course generation and automated translation across languages (introduced 2023–2024)
• Analytics & Engagement Dashboards: Learner engagement metrics, completion rates, and content freshness scores

Market Position & Adoption

• Claims 1,700+ customers worldwide as of 2024, serving 4 million+ learners
• Notable customers include LVMH, Toyota, Air Liquide, and Criteo
• Positions as a challenger to Cornerstone OnDemand, SAP SuccessFactors, and traditional top-down LMS vendors
• Growing North American market share following the 2021 Series B and US office expansion
• Strong brand recognition in France and continental Europe

Pricing Model

• Quote-based: No public pricing
• Priced per active user per month; mid-market deals typically in the $20,000–$100,000+/year range
• No freemium tier; annual contracts standard

Integration Ecosystem

• Standards: SCORM 1.2 and SCORM 2004; xAPI supported
• LTI: Limited / not a core feature
• SSO: SAML 2.0, Okta, Azure AD, Google Workspace
• HRIS: Salesforce, Workday, BambooHR, Greenhouse, Lever
• Productivity: Slack, Microsoft Teams
• Automation: Zapier
• Open API: Available for custom integrations

Community & Governance

• Proprietary SaaS: 360Learning controls all platform development
• Annual "360Learning Summit" customer conference
• Active customer community portal (Club 360Learning)
• Founder Nicolas Hernandez is an outspoken advocate for "Collaborative Learning" as a defined category; has written and spoken extensively on the topic